The BSF Process
Every successful hospitality furniture project depends on careful planning, clear communication, and reliable execution. From your initial quotation through manufacturing, logistics, installation, and final delivery, BSF follows a proven project management process that keeps hotel owners, interior designers, purchasing firms, and contractors informed every step of the way.
01
Quotation
The project quotation is based on provided specifications. All items are ‘as specified’ unless noted otherwise, with details in the description box. Lead times, FOB point, terms, and tariffs are specified in the quotation.
02
Acknowledgment
We send a detailed acknowledgment within 48 hours, including key steps and milestones to meet the desired delivery dates.
03
Shop drawings
We provide detailed shop drawings for all ordered pieces within 3-5 business days.
04
Finish samples
We provide standard finish samples to match the designer’s control sample within 7-10 business days.
05
Weekly update reports
Every week your project manager will send you a detailed project report updating you on the status of each item at each stage of production.
06
Production
Your order will be managed daily at the factory by company employed engineers and quality control specialists.
07
Inspection reports
Before shipment, you’ll receive a detailed inspection report for each item, including a shop drawing checklist, product images, finish comparisons, part locations, packaging details, and assembly instructions via email.
08
Shipping Reports with Live Tracking
Get ready for streamlined shipping updates! Once your order is good to go, we’ll provide precise shipping schedules and real-time tracking links for each shipment.
09
Claims
BSF ensures minimal issues, but if help is needed, our in-house claims specialist and field techs will expedite your claim with utmost professionalism and efficiency.
